We engaged Ian Edwards to guide us through the process of obtaining ISO 9001:2008 certification. Ian was quick to understand the nature of our business and his deep experience was evident in the advice he gave and the way in which he got us thinking about our approach to quality management. After the initial consultation he remained close to us and was always ready to clarify issues and answer questions. He provided practical help with the logistics of the application and on stage 1 day he got in touch to wish us luck.
We are now well on the way to obtaining certification, thanks to the professional and friendly service provided by Ian. I would not hesitate to approach him on any quality issue, nor to recommend his services. He is a true asset. Many thanks again Ian!