GAP ANALYSIS

• The challenge: You’re thinking of going for an ISO standard, but you don’t know how close to the mark your business currently is.
• The solution: A Gap Analysis will tell you where you are hitting the standard and where you need to improve.
• Why outsource: A Gap Analysis is a specialist analysis requiring extensive knowledge of the relevant standard and auditing expertise.

Why Havard Quality Solutions: Our internal auditing delivers real business benefits:

• Recognised expertise: Ian Edwards of Havard Quality Solutions holds the American Society of Quality’s Certificate of Quality Auditing, has undertaken auditing in ISO management and has enrolled as a Provisional Auditor with the International Register of Certified Auditors
• Wide experience: We have extensive experience in Gap Analyses in diverse public and private sectors
• Save time, save money: Our Gap Analyses help you identify quickly how near the ISO standard you are and enable you to concentrate your resources on the areas that need addressing
• Achieve accreditation: Our Gap Analyses are a vital first step to helping your business achieve quality accreditation
• Plan for success: Our audits give you the information you need to drive your business forward
• Flexible: We can undertake a Gap Analysis as a stand-alone project to give you the necessary information to pursue accreditation, or we can help you work towards the standard
• Easy to understand reports: We write in an accessible way so you can put our findings to optimum use
• Hands-on: Where our Gap Analysis reveals that action needs to be taken, we can work alongside you to implement solutions
• Excellent track record: We have a 100% track record in first-time certification where we have worked alongside clients towards accreditation

INDEPENDENT AUDITS

• The challenge: Many companies demand independent audits or supplier audits before they will appoint a new supplier. But being audited every time you pursue a new contract has a cost implication for you as people are taken out of their jobs to be interviewed by the auditor.
• The solution: Having an independent audit that you can give or sell to clients and potential customers enables you to demonstrate that you meet their benchmark standards, without continual interruptions to your operations.
• Why outsource: An independent audit needs to be just that!

Why Havard Quality Solutions: Our independent audits deliver real business benefits:

• Recognised expertise: Ian Edwards of Havard Quality Solutions holds the American Society of Quality’s Certificate of Quality Auditing, has undertaken auditing in ISO management systems and has enrolled as a Provisional Auditor with the International Register of Certified Auditors
• Wide experience: We have extensive experience in independent auditing
• Boost your reputation: Our independent audits give you the information you need to demonstrate to customers and potential customers that you meet their requirements and/or standards.
• Win new business: An independent audit can provide a valuable marketing tool that can help you win new opportunities.

SUPPLIER AUDITS

• The challenge: Supply chain reliability is crucial to your business reputation: if a supplier lets you down, all your customers see is that you let them down. So how do you improve things if a trusted supplier suddenly fails to deliver? And how do you find out if a potential new supplier is going to enhance or damage your reputation?
• The solution: Supplier auditing gives you inside knowledge of potential suppliers so you only appoint companies that will help you deliver quality services and products to your customers. Supplier audits can also help identify solutions when a previously valued supplier starts letting you down.
• Why outsource: Supplier audits take manpower, time and expertise.

Why Havard Quality Solutions: Our supplier audits deliver real business benefits:

• Recognised expertise: Ian Edwards of Havard Quality Solutions holds the American Society of Quality’s Certificate of Quality Auditing, has undertaken auditing in ISO management systems and has enrolled as a Provisional Auditor with the International Register of Certified Auditors
• Wide experience: We have extensive experience in supplier auditing
• Save money: Our supplier audits save our clients from making costly mistakes
• Save time: Our supplier audits let you get on with looking after your business
• Boost your reputation: Our supplier audits give you the information you need to appoint suppliers who will help guarantee the quality of your products and services and secure your reputation with your customers. If things have started going wrong with a valued supplier, our audits help you quickly get back on track.
• Peace of mind: Our audits give you peace of mind that you have appointed the right supplier
• Your outsourced quality manager: We love working with clients over the long-term to become a central part of their team delivering business success through trusted supplier audits

INTERNAL AUDITING

• The challenge: How can you tell if your company’s systems are working the way they were designed to work? How can you measure their success or weaknesses? You can rely on statistics gathered internally, for example the number of customer complaints, but for these to have any value they need to be recorded over time, creating a lengthy process between weaknesses emerging in the system and remedial action.
• The solution: Internal auditing provides an immediate picture of how an organisation’s system (or part of the system) is working, and can pinpoint where a system is failing or not working well.
• Additional advantage: Internal auditing is a requirement of the ISO management standards.
• Why outsource: Regular internal audits require considerable resources (manpower, time, independence).

Why Havard Quality Solutions: Our internal auditing delivers real business benefits:

• Recognised expertise: Ian Edwards of Havard Quality Solutions holds the American Society of Quality’s Certificate of Quality Auditing, has undertaken auditing in ISO management systems and has enrolled as a Provisional Auditor with the International Register of Certified Auditors
• Wide experience: We have extensive experience in auditing different quality systems (both as team leaders and team members)
• Save money: Our internal audits help our clients reduce costs
• Increase efficiency: Our internal audits highlight how to reduce inefficiency and duplication
• Boost profits: By reducing costs and increasing efficiency, we help our clients boost their profits
• Save time: Our internal audits let you get on with looking after your business
• Peace of mind: Our audits give you peace of mind that your systems are working the way they should
• Plan for success: Our audits give you the information you need to drive your business forward
• Flexible: We can schedule audits to suit your needs
• Easy to understand reports: We write in an accessible way so you can put our findings to optimum use
• Hands-on: Where auditing reveals that action needs to be taken, we work alongside you to implement solutions
• Your outsourced quality manager: We love working with clients over the long-term to become a central part of their team delivering business success through insightful internal audits

Auditing is a vital tool for any business that wants to operate efficiently and plan for success. Successful auditing takes expertise, experience and time. We have all three, and apply them so you can get on with your job.

Havard Quality Solutions offer the following auditing services to give you the information you need to deliver business success:

• Internal Auditing: to give you an immediate picture of the strengths and weaknesses of your business systems – Read More
• Supplier Audits: so you can have confidence that your suppliers are reliable – Read More
• Independent Audits: so you can demonstrate your standards to customers – Read More
• Gap Analysis: to provide you with an assessment of your organisation’s current position in relation to the quality standard you want to achieve – Read More