Havard Quality Solutions are experts at helping companies achieve international quality certification: we have a 100% track record of first-time success, with many of our clients having passed with no non-compliances. Talk to anyone in the quality field and you’ll realise how impressive our track record is!
QUALITY COUNTS
You may already be making quality products or delivering a quality service. But achieving recognised quality certification delivers real business benefits:
- Recognised standards: Quality certification tells your customers, suppliers and business partners that you achieve the highest levels of quality.
- Competitive edge: In a crowded market place, quality certification helps you stand out.
- Win new clients: Some businesses require quality certification from their suppliers; achieving the right standards can open up new opportunities.
OUR STANDARDS
Havard Quality Solutions are experts at implementing the following internationally recognised quality standards – click on any of the standards to find out what they mean and how they could benefit your business:
For all Businesses:
- ISO 9001 helping you improve your systems and win new business
- ISO 14001 boosting your reputation through better environmental procedures
Specialist:
- ISO 17020 for inspection bodies
- ISO 17021 for certification bodies
- ISO 17025 for testing and calibrating laboratories
- ISO 17065 for bodies certifying products, processes and services
For other standards please contact us
ISO 9001
ISO 9001 is an internationally recognised standard designed to enable businesses from all sectors to run effective Management Systems to ensure quality across their operations.
Who is it for?
ISO 9001 is for businesses of all sizes from all sectors, for service providers as well as product manufacturers.
What are the benefits of ISO 9001?
ISO 9001 certification brings many business benefits:
- Consistent quality: it helps your business provide a consistent product or service
- Increased customer loyalty: as the customer is getting a consistently great product or service, it helps increase customer loyalty
- Increased efficiency: it helps you standardise and better understand your processes and procedures, interrogating them to make sure they are streamlined and optimised
- Saves money: by helping you to understand and optimise your processes, it can help you eliminate inefficiencies and so reduce costs
- Boosts your reputation: it tells your customers, suppliers and business partners that you work to an internationally recognised standard of quality that is externally verified on an annual basis.
- Creates new opportunities: Some organisations require ISO 9001 certification from their suppliers or contractors; achieving the standard can open new markets
The benefits of choosing Havard Quality Solutions to guide you through ISO 9001
- Save time, save money: With a 100% track record in successful first-time certification, we take you efficiently and swiftly through the accreditation process.
- Take away pain: Developing and writing processes to achieve quality accreditation is an involved, complex process. We take away the pain of focussing on the minutiae required for successful accreditation, so you can get on with your job.
- Peace of mind: You can relax, knowing your quality analysis and delivery is in safe hands.
How Havard Quality Solutions can help you achieve ISO 9001
We can undertake the full implementation programme, or we can help you with specific parts of the process. Our bespoke services include:
- Gap Analysis Report: Undertaking a Gap Analysis report against the requirements of the standard and providing you with a report to help you identify where you should focus your effort
- Management training: Providing training to upper management to help them understand their obligations to the standard
- Staff training: Providing training to your staff so they understand why the system is being implemented and their role
- Internal Auditor training: For members of staff that you have identified as Internal Auditors for your company
- Implementation: We work with you to formulate/complete your action plan
- Accreditation body liaison: Be the interface between you and the assessor, from initial discussions through the application process to completion of the project
- Assessor audit: Attend the Assessor audit and discuss the findings
- Continual improvement: Work with you to complete any non-conformances that were identified by the external assessor
Already certified to ISO 9001?
Congratulations! But you know that certification is only the first stage in constantly monitoring and improving your processes to ensure consistent quality. It can be a big undertaking – but we’re here to help. We can undertake the complete management of your QMS and ongoing accreditation, or provide bespoke support for your staff in any aspect of ongoing QMS maintenance and management, from internal audits to writing documentation, from training to management review.
What are the requirements of ISO 9001?
What are the requirements of ISO 9001?
It requires your business to understand:
- Its services/products
- Its underlying processes and procedures
It requires that the designed Management System is:
- Customer focused
- Continually improving
A study by BSI of 9001 certified companies found:
- 75% reported improved levels of customer satisfaction and loyalty
- 75% reported enhanced operational performance
- 71% gained new customers and kept existing clients
- 55% made cost savings
Source:International BSI Excellerator Research 2011
ISO 14001
ISO 14001 is an internationally recognised environmental management standard. It aims to help companies implement an effective Environmental Management System so they can reduce their environmental impact while maintaining profitability. It builds on the requirements of ISO 9001.
Who is it for?
ISO 14001 is for business of all shapes and sizes in all sectors, both service and product providers. It’s flexible to allow individual businesses to design a system that works for them.
What are the benefits of ISO 14001?
ISO 14001 accreditation brings many business benefits:
- Reduce costs: Reducing waste and a more efficient use of resources can cut operational costs
- Improve profitability: Reduced costs can improve your company’s bottom line
- Meet legal requirements: Having ISO 14001 puts your company in a strong position to review and conform to relevant legislation
- Proven green credibility: Companies that are certified to ISO 14001 are seen by the public to be environmentally responsible
- Competitive edge: ISO 14001 can deliver a sales advantage over your competitors
- Reduced insurance premiums: Being able to demonstrate an improved risk management system may lead to reduced insurance costs
The benefits of choosing Havard Quality Solutions to guide you through ISO 14001
- Save time, save money: With a 100% track record in successful first-time certification, we take you efficiently and swiftly through the accreditation process.
- Take away pain: Developing and writing processes to achieve quality accreditation is an involved, complex process. We take away the pain of focussing on the minutiae required for successful accreditation, so you can get on with your job.
- Peace of mind: You can relax, knowing your quality analysis and delivery is in safe hands.
How Havard Quality Solutions can help you achieve ISO 14001
We can undertake the full implementation programme, or we can help you with specific parts of the process. Our bespoke services include:
- Gap Analysis Report: Undertaking a Gap Analysis report against the requirements of the standard and providing you with a report to help you identify where you should focus your effort
- Management training: Providing training to upper management to help them understand their obligations to the standard
- Staff training: Providing training to your staff so they understand why the system is being implemented and their role
- Internal Auditor training: for members of staff that you have identified as Internal Auditors for your company
- Implementation: Work with you to formulate/complete your action plan
- Accreditation body liaison: Be the interface between you and the assessor, from initial discussions through the application process to completion of the project
- Assessor audit: Attend the Assessor audit and discuss the findings
- Continual improvement: Work with you to complete any non-conformances that were identified by the external assessor
Already certified to ISO 14001?
Great! You already have an Environmental Management System. But maybe you don’t have the resources to maintain it. We can help! We can either provide an inclusive management programme for your system or support your internal staff on a bespoke basis – from system development to staff training – so you maintain your accreditation.
What are the requirements of ISO 14001?
What are the requirements of ISO 14001?
ISO 14001 requires a company to:
- Understand its services/products
- Understand its underlying processes and procedures
- Understand its suppliers
- Understand its environmental impact and design systems to reduce this impact without adversely affecting its business
ISO 17020
What is ISO 17020?
ISO 17020 is an internationally recognised standard for the competence of inspection bodies. The standard provides a set of criteria for various inspection bodies to help implement an effective and accredited Management System.
Who is it for?
ISO 17020 is for inspection bodies of all shapes and sizes in all sectors. It is flexible to allow individual businesses to design a system that works for them.
What are the benefits of ISO 17020?
ISO 17020 accreditation certification brings many business benefits:
- Consistent quality: it helps your business provide a consistent service
- Increased customer loyalty: as the customer is getting a consistent service, it helps increase customer loyalty
- Increased efficiency: it helps you standardise and better understand your processes and procedures, interrogating them to make sure they are streamlined and optimised
- Saves money: by helping you to understand and optimise your processes, it can help you eliminate inefficiencies and so reduce costs
- 17020 accredited companies are able to supply their customers with internationally recognised certificates of their work
- Reduce costs: Reducing waste and a more efficient use of resources can cut operational costs
- Improve profitability: Reduced costs can improve your company’s bottom line
The benefits of choosing Havard Quality Solutions to guide you through ISO 17020
- Save time, save money: With a 100% track record in successful first-time certification, we take you efficiently and swiftly through the accreditation process.
- Take away pain: Developing and writing processes to achieve quality accreditation is an involved, complex process. We take away the pain of focussing on the minutiae required for successful accreditation, so you can get on with your job.
- Peace of mind: You can relax, knowing your quality analysis and delivery is in safe hands.
How Havard Quality Solutions can help you achieve ISO 17020
We can undertake the full implementation programme, or we can help you with specific parts of the process. Our bespoke services include:
- Gap Analysis Report: Undertaking a Gap Analysis against the requirements of the standard and providing you with a report to help you identify where you should focus your effort
- Management training: Providing training to upper management to help them understand their obligations to the standard
- Staff training: Providing training to your staff so they understand why the system is being implemented and their role
- Internal Auditor training: for members of staff that you have identified as Internal Auditors for your company
- Implementation: Work with you to formulate/complete your action plan
- Accreditation body liaison: Be the interface between you and the assessor, from initial discussions through the application process to completion of the project
- Assessor audit: Attend the Assessor audit and discuss the findings
- Continual improvement: Work with you to complete any non-conformances that were identified by the external assessor
What are the requirements of ISO 17020?
It requires you to understand:
- Your services
- Your underlying processes and procedures
It requires that the designed Management System is:
- Customer focused
- Continually improving
ISO 17021
What is ISO 17021?
ISO 17021 is an internationally recognised standard for the competence of certifying bodies. The standard provides a set of criteria for various auditing and certifying bodies to help implement an effective and accredited Management System
Who is it for?
ISO 17021 is for auditing and certifying bodies of all shapes and sizes in all sectors. It is flexible to allow businesses to design a system that works for them
What are the benefits of ISO 17021?
ISO 17021 accreditation certification brings many business benefits:
- Peace of mind: You can relax, knowing your quality analysis and delivery is in safe hands.
The benefits of choosing Havard Quality Solutions to guide you through ISO 14001
- Save time, save money: With a 100% track record in successful first-time certification, we take you efficiently and swiftly through the accreditation process.
- Take away pain: Developing and writing processes to achieve quality accreditation is an involved, complex process. We take away the pain of focussing on the minutiae required for successful accreditation, so you can get on with your job.
- Peace of mind: You can relax, knowing your quality analysis and delivery is in safe hands.
How Havard Quality Solutions can help you achieve ISO 17021
We can undertake the full implementation programme, or we can help you with specific parts of the process. Our bespoke services include:
- Gap Analysis Report: Undertaking a Gap Analysis report against the requirements of the standard and providing you with a report to help you identify where you should focus your effort
- Management training: Providing training to upper management to help them understand their obligations to the standard
- Staff training: Providing training to your staff so they understand why the system is being implemented and their role
- Internal Auditor training: For members of staff that you have identified as Internal Auditors for your company
- Implementation: We work with you to formulate/complete your action plan
- Accreditation body liaison: Be the interface between you and the assessor, from initial discussions through the application process to completion of the project
- Assessor audit: Attend the Assessor audit and discuss the findings
- Continual improvement: Work with you to complete any non-conformances that were identified by the external assessor
ISO 17025
ISO 17025 is an internationally recognised quality standard designed for the scientific community. It is aimed at testing and calibration laboratories and builds on the requirements of ISO 9001 to provide a scientific base to ensure the quality of work supplied by the laboratory. Whilst a certification programme such as ISO 9001 allows a company to certify a building complex or a department, ISO 17025 allows a laboratory to accredit SPECIFIC test methods.
Who is it for?
ISO 17025 is applicable to all testing or calibration laboratories. It provides a roadmap for individual businesses to design a system that works for them.
What are the benefits of ISO 17025?
ISO 17025 certification brings many business benefits:
- Consistent quality: it helps your business provide a consistent product or service
- Quality supply chain: ISO 17025 requires that you qualify your suppliers to ensure a quality supply chain
- Certified work: ISO 17025 differs from ISO 9001 in that it is an accreditation, rather than a certification process. This means that once accredited to ISO 17025 your laboratory can certify its test methods and results.
- Increased customer loyalty: as the customer is getting consistently accurate results, it helps increase customer loyalty
- Increased efficiency: it helps you standardise and better understand your processes and procedures, interrogating them to make sure they are streamlined and optimised
- Saves money: by helping you to understand and optimise your processes, it can help you eliminate inefficiencies and so reduce costs
- Boosts your reputation: it tells your customers, suppliers and business partners that you work to an internationally recognised standard of quality that is externally verified on an annual basis.
- Creates new opportunities: Some industries require their laboratories to be ISO 17025 accredited; achieving the standard can open new markets
The benefits of choosing Havard Quality Solutions to guide you through ISO 17025
- Save time, save money: With a 100% track record in successful first-time certification, we take you efficiently and swiftly through the accreditation process.
- Take away pain: Developing and writing processes to achieve quality accreditation is an involved, complex process. We take away the pain of focusing on the minutiae required for successful accreditation, so you can get on with your job.
- Peace of mind: You can relax, knowing your quality analysis and delivery is in safe hands.
How Havard Quality Solutions can help you achieve ISO 17025
We can undertake the full implementation programme, or we can help you with specific parts of the process. Our bespoke services include:
- Gap Analysis Report: Undertaking a Gap Analysis report against the requirements of the standard and providing you with a report to help you identify where you should focus your effort
- Statistical Quality Control set up: to ensure consistency of your test methods
- Management training: Providing training to upper management to help them understand their obligations to the standard
- Staff training: Providing training to your staff so they understand why the system is being implemented and their role
- Internal Auditor training: for members of staff that you have identified as Internal Auditors for your company
- Implementation: Work with you to formulate/complete your action plan
- Accreditation body liaison: Be the interface between you and the assessor, from initial discussions through the application process to completion of the project
- Assessor audit: Attend the Assessor audit and discuss the findings
- Continual improvement: Work with you to complete any non-conformances that were identified by the external assessor
Already accredited to ISO 17025?
Fantastic! You already have a Quality Management System. But if you don’t have the internal resources to maintain that system, we can help! We can offer an inclusive management programme for your system or we can support your internal staff on a bespoke basis so you can maintain your accreditation in a cost-effective way.
What are the requirements of ISO 17025?
What are the requirements of ISO 17025?
ISO 17025 requires a company to understand:
- Its test methods
- Its underlying processes and procedures
- Its suppliers
It requires that the designed Management System is:
- Customer focused
- Continually improving
ISO 17065
What is ISO 17065?
ISO 17065 is an internationally recognised standard for the organisations that certify products. The standard provides a set of criteria for various certifying organisations to help implement an effective and accredited Management System based on objective testing.
Who is it for?
ISO 17065 is for certifying bodies of all shapes and sizes in all sectors. It is flexible to allow businesses to design a system that works for them
The benefits of choosing Havard Quality Solutions to guide you through ISO 17065
- Save time, save money: With a 100% track record in successful first-time certification, we take you efficiently and swiftly through the accreditation process.
- Take away pain: Developing and writing processes to achieve quality accreditation is an involved, complex process. We take away the pain of focussing on the minutiae required for successful accreditation, so you can get on with your job.
- Peace of mind: You can relax, knowing your quality analysis and delivery is in safe hands.
How Havard Quality Solutions can help you achieve ISO 17065
We can undertake the full implementation programme, or we can help you with specific parts of the process. Our bespoke services include:
- Gap Analysis Report: Undertaking a Gap Analysis report against the requirements of the standard and providing you with a report to help you identify where you should focus your effort
- Management training: Providing training to upper management to help them understand their obligations to the standard
- Staff training: Providing training to your staff so they understand why the system is being implemented and their role
- Internal Auditor training: For members of staff that you have identified as Internal Auditors for your company
- Implementation: We work with you to formulate/complete your action plan
- Accreditation body liaison: Be the interface between you and the assessor, from initial discussions through the application process to completion of the project
- Assessor audit: Attend the Assessor audit and discuss the findings
- Continual improvement: Work with you to complete any non-conformances that were identified by the external assessor
