I recently referred a client to Ian, Havard Quality Solutions as they had identified a need for a simple customer complaints procedure. He immediately contacted the client and made an appointment to meet with them and to offer his assistance.

The work was quickly undertaken and I am pleased to advise that the client has given the following feedback: Fantastic man, great turn around and a clear model to work with! Thank you Ian!

It is great to know I can refer Havard Quality Solutions to my clients and contacts with confidence…